Contact us
Most of what arrives at a marketplace belongs to someone else inside it. A server that times out is its publisher's, and they answer in hours because they are reading the same call log you are. A charge is ours, because we are the merchant of record on every sale here. Say who you are and what it is about, and this page either opens the page that fixes it or asks for the things that queue actually needs.
There is no general inbox on this page. Every route below ends somewhere named, with a stated first reply.
Press, security, partnerships, legal notices. These are the routes that genuinely are a form, because there is no account behind them to raise anything from.
Acknowledged with a reference, and forwarded
A complete notice is acknowledged with a reference within two working days and forwarded to the publisher, who may answer it. A notice does not freeze a listing: a complaint is not a finding, and the only thing on this page that pulls a listing out of the catalogue is a person here reading a report and deciding it.
Read by legal, acknowledged with a reference inside two working days and forwarded to the publisher named in it. The listing stays in the catalogue while that happens.