Stack · Customer support

Customer support desk

Reads the ticket, finds whether it is a bug or a billing question, and drafts the reply in your own voice.

Built for: The support lead who spends half of every ticket deciding which team it belongs to.

Install all 12 parts

The button opens the checkout, where 8 servers and 4 skills are listed one by one with what each does to the bill — free, already yours, monthly or a one-off licence. Nothing is charged until you confirm it there, in Stripe’s own card frame on that page rather than a redirect, and each paid member keeps its own budget cap.

$15/mo
8 servers at their publishers’ prices, with one-off licences spread over 12 months
$0
the free-tier version keeps 7 servers and 1 skill
$0
4 skills with no monthly cost, plus $112 paid once
91.2k
tokens of context the skills add to every session
01 · Outcome

What your agent can do with this

The reason to buy a stack rather than five listings: each line below needs more than one member connected at the same time.

  1. 01

    Search and update tickets and Help Center articles in Zendesk or Freshdesk, end to end.

  2. 02

    Check whether the customer's error is a known issue in Sentry before promising them a fix.

  3. 03

    Answer a billing question from Stripe's own revenue and subscription data rather than from a guess.

  4. 04

    Draft the reply and strip the tells that make a support answer read as machine-written.

02 · Assembly

The assembly, part by part

What each part contributes, and why it was picked over the obvious alternative. Prices and permissions are read from the listings, so nothing here can disagree with the catalogue.

8 servers4 skills
ZE01
Zendesk MCP server Sales & CRM by fruggr

Searches, drafts and updates tickets and Help Center articles — the whole loop rather than a read-only view of the queue.

read/write split not recordedruns on your machine A v2.19.0 credential not declared · runs locally
Free
$0 of the monthly total
FR02

The same ticket work for teams on Freshdesk, over stdio or streamable HTTP.

read/write split not recordedruns on your machine A v1.1.1 credential not declared · runs locally
Free
$0 of the monthly total
GM03
Gmail MCP server Email by klodr

The half of support that never became a ticket, read with scope-gated access rather than a full mailbox token.

read/write split not recordedruns on your machine A v1.3.3 credential not declared · runs locally
from $15/mo
$15 of the monthly total
DI04

The community channel where problems appear before they are reported, across guilds and with the tools to answer there.

read/write split not recordedruns on your machine A v2.1.1 credential not declared · runs locally
Free
$0 of the monthly total
SE05

Tells support whether the customer's error is known, how often it happens and which release it started in.

read/write split not recordedruns on your machine A v1.0.0 credential not declared · runs locally
Free
$0 of the monthly total
NO06

The internal knowledge base the answer is supposed to come from, so replies converge instead of each agent inventing one.

read/write split not recordedruns on your machine A v2.0.2 credential not declared · runs locally
Free
$0 of the monthly total
ME07

Keeps what was established about a customer across tickets, which is what stops the fourth reply from asking the first question again.

read/write split not recordedruns on your machine A v2026.7.4 credential not declared · runs locally
Free
$0 of the monthly total
ST08

Revenue, subscriptions, refunds and churn from Stripe, so a billing question is answered from the account rather than escalated.

read/write split not recordedruns on your machine A v1.0.1 credential not declared · runs locally
Free
$0 of the monthly total
and the instructions that drive them A skill is a prompt file, not a server: it adds context and a procedure, never a tool or a permission of its own.
EM09
email-best-practices Agent skill Expertise by resend

Deliverability and authentication done properly, because the support reply that lands in spam is indistinguishable from the one nobody sent.

18.6k tokens of context never asks for a write 20 files · MIT v1.0.2 needs no server of its own
$24
$2.00 of the monthly total
WO10
WorkOS Agent skill Expertise by workos

The lookup for SSO and identity questions — the exact field, endpoint or environment variable — instead of a guess about somebody else's dashboard.

65.5k tokens of context never asks for a write 49 files · MIT needs no server of its own
$59
$4.92 of the monthly total
PA11
Payment Agent skill Workflow by second-state

Generates the payment link when the answer to the ticket is that something needs paying for, without handing the desk a live key.

3.2k tokens of context never asks for a write 4 files · licence not declared needs no server of its own
Free
no monthly cost
ST12
Stop Slop Agent skill Guardrail by hardikpandya

Removes the patterns that make a reply read as generated, which matters more in support than anywhere else on this site.

3.8k tokens of context never asks for a write 6 files · MIT needs no server of its own
$29
$2.42 of the monthly total
03 · Cost

What it costs, and on what assumption

Every member is a subscription or a licence bought once, so the monthly figure is a price rather than an estimate: what moves it is adding or dropping a member, not how hard the stack is worked. The one assumption is that a one-off licence is spread over a year so it can sit in the same column as a subscription.

PartWhat you are paying forMonthly, as quoted
Zendesk Free
Freshdesk Free
Gmail from $15/mo $15/mo
Discord Free
Sentry Free
Notion Free
Memory (official) Free
Stripe Analytics Free
Skills
email-best-practices $24 · $2.00/mo over 12 months $2.00/mo
WorkOS $59 · $4.92/mo over 12 months $4.92/mo
Payment Free · context cost only
Stop Slop $29 · $2.42/mo over 12 months $2.42/mo
Everything above $15 of servers plus $9.00 of skills, the same in a quiet month and a busy one $24/mo

Subscriptions at their monthly plan price; one-off licences spread over 12 months. One-off purchases in this stack total $112 — email-best-practices $24, WorkOS $59, Stop Slop $29 — paid once and spread here so they sit in the same column as a subscription. Everything arrives on one mcprush invoice, taken by Stripe from the card on your account, not one per publisher — mcprush.com is the merchant of record and each publisher is paid out of it.

The free-tier version$0/mo

Install only these and the bill is nothing: 7 servers and 1 skill.

Left out, and what goes with it:

  • Gmail · from $15/moThe half of support that never became a ticket, read with scope-gated access rather than a full mailbox token.
  • email-best-practices · $24Deliverability and authentication done properly, because the support reply that lands in spam is indistinguishable from the one nobody sent.
  • WorkOS · $59The lookup for SSO and identity questions — the exact field, endpoint or environment variable — instead of a guess about somebody else's dashboard.
  • Stop Slop · $29Removes the patterns that make a reply read as generated, which matters more in support than anywhere else on this site.
What moves the bill
Flat every month$15 · 1 subscription
Carries a call allowance1 member
Paid once$112
Traffic assumed5k calls / month

Gmail at from $15/mo. Each of those plans states the calls it includes in a month, and running past one never arrives as a larger invoice: the gateway refuses the call over the allowance and returns an MCP error naming the plan. The figure above is what the stack costs in a busy month as well as a quiet one — what a heavy month changes is which plan you need, not what this one bills.

Budget caps are set per install and enforced at the gateway, so a retry loop is refused at the cap rather than left to run through an allowance overnight.

04 · Setup

Setting it up, in order

One step per part, in the order they are useful: connect what the work reads before what it writes, and install the skills that decide how the work is done last. Each step is a command you can read before you run it.

1
One helpdesk, not two
Zendesk and Freshdesk are both here so the stack fits either team. Connect the one you run; a desk with two ticket systems will answer from the wrong one.
2
Sentry read-only
Support needs to know whether an error exists and how often, and needs nothing else in the error tracker.
3
Billing data, read-only
The Stripe analytics member reads revenue and subscriptions. Never give a support stack a key that can charge or refund.
4
Write down the voice
The prose skills enforce a style, not a policy. Put the tone rules and the refund policy in the knowledge base first, or the desk will invent both.
One command12 parts
npx mcprush@latest stack add support-desk

Nothing in this stack installs from one command today: 12 members are either paid, run from its own source, or a skill with its own command — the steps above name each one. Nothing is connected until you approve it.

Before you start
  • 8 members have not declared what credential they need — check each one’s own page before you start.
  • What this stack can write is not recorded — 8 members of 8 have no imported tool surface. Section 05 says what is known before you approve anything.
  • 8 members can run on your own machine instead of ours, if you would rather they did.
05 · Permissions

What the whole stack can reach

Installed together, these tool surfaces add up. It is the first thing a security reviewer asks for, so what has been counted — and what nobody has counted yet — is on the page rather than in a PDF.

tools that only read
Which tools read and which write is counted from the surface a publisher imports, and 8 members of 8 have no imported tool surface.
tools that can change something
Not recorded, and not estimated: a total added up from the members that have a surface would be read as the whole stack’s. The table below is what is known, member by member.
0
tools that reach the network
Not recorded: no member of this stack has published a tool surface, so where the calls go is each member’s own page to answer.
Who grants the write accessnot recorded
MemberTool surfaceWrite tools
Discord not imported not recorded
Freshdesk not imported not recorded
Gmail not imported not recorded
Memory (official) not imported not recorded
Notion not imported not recorded
Sentry not imported not recorded
Stripe Analytics not imported not recorded
Zendesk not imported not recorded
Reading the number

A stack's blast radius is the union of its members, not the worst of them. That union cannot be taken here, because 8 members of 8 have no imported tool surface — so the figure a review asks for is missing rather than low, and a member marked not imported is one nobody has counted rather than one that cannot write.

Tools in total0
Write sharenot recorded
Members that can writenot recorded
Surface imported0 of 8 members
06 · Swaps

Sensible swaps

A stack is a default, not a verdict. These are the substitutions the maintainer would make, and what each one costs or saves.

Where the internal knowledge base is a Confluence space, the answers come from there and support stops keeping a second copy.

adds about $25/mo 14 tools instead of 0 both grade A

Where support arrives by SMS rather than in a community channel, the messaging server replaces the chat one and the reply path stays a single tool.

same money at 5k calls the same 0 tools both grade A
07 · Limits

Where this stack stops

Written by the maintainer, kept on the page rather than in a support thread.

  • It cannot issue a refund. The billing member here reads revenue, customers and churn; moving money is outside it, deliberately.

  • It does not close tickets on its own. Drafts and findings come out; sending a reply to a customer is a person's decision.

  • It is not the account system. Identity questions are looked up, not changed — a password or an SSO setting is fixed in the tool that owns it.

08 · Maintenance

Who keeps this current

A stack has an owner: whoever keeps it re-checks the combination when a member changes, and the members themselves are published by the people named on each row.

Maintainer
mcprush
Publishes this stack only
Version
null
Set by the curator
Member installs
none yet
Added up across the parts. Nothing counts installs of the set as one thing.
Member rating
No reviews yet
None of the parts has been reviewed, and neither has the stack.
Composition
8 + 4
8 servers, 4 skills
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