A TypeScript implementation of a simple MCP server that exposes datetime information to agentic systems and chat REPLs
Nothing to run from here
Desk365 MCP by usefulapi is installed from its publisher's own source and answers where it runs, so this marketplace is not in the path of a single call. There is no address here to send one to, and a panel that pretended otherwise would be showing you an answer we made up. Install it and call it from your own client — the Installation tab has the entry for each one.
13
tools declared
—
trust score
remote
at its publisher
—
calls last 7d
What it does
Read Desk365 tickets, conversations, contacts, companies, time entries and knowledge articles.
Quickstart
# 1 — add it to Claude Code
claude mcp add --scope user --transport http desk365-mcp-by-usefulapi https://desk365.usefulapi.io/mcp
# 2 — ask your agent for something these tools do
# desk365_list_tickets, desk365_search_tickets, desk365_get_ticket and 10 more
Desk365 MCP by usefulapi costs nothing on mcprush: there is no plan to choose here, no cap to set and nothing mcprush can bill you for.
Publishernot claimed
USAll 707 servers
usefulapi707 servers
25 categories
Collected from a public index. Nobody has claimed this account, so nothing here was written by its author — claim it if it is yours.
Installation
Where are you running it?
Every route below installs the same thing and ends at the same approval screen. Nothing here runs on your machine and nothing runs on ours: this server answers at its publisher’s own address, and what you install is the connection straight to it.
Claude Codedeclared by this listing
This is a public server: it answers at its publisher’s own address and this marketplace is not in the path. Claude Code registers it in one command; --scope user makes it available in every project. The transport below is http, as the publisher's own manifest declares it.
claude mcp add --scope user --transport http desk365-mcp-by-usefulapi https://desk365.usefulapi.io/mcpReconnect, or start a new session, and the tools appear in the model’s tool list.
Free on mcprush, and it answers at its publisher’s own address: this marketplace is not in the path, so there is no key of ours to hold and no card to add.
What it writes
One config entry pointing straight at the publisher’s own address — this marketplace is not in the path, and nothing from this listing executes on your machine.
What you approve
13 tools, with what each one reads, writes and reaches shown before you agree — the same list on every route above. Read the tool surface.
Tool surface
What the model actually sees. Descriptions are diffed on every release — see version history.
List helpdesk tickets, newest first by default, with subject, status, priority (1 Low, 5 Medium, 10 High, 20 Urgent), source, assignee, group, category, contact, company, SLA and dates. Filter by status, priority, type, group, assignee, category, contact, company or source. Use "--" in a list to match unassigned/empty. Descriptions are left out unless include_description is set. GET /v3/tickets.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| status | array | no | Statuses, e.g. ["Open", "Pending"]. |
| priority | array | no | Priorities to include. |
| type | array | no | Ticket types. |
| group | array | no | Agent group names. |
| assigned_to | array | no | Agent emails; "--" for unassigned tickets. |
| category | array | no | Categories. |
| subcategory | array | no | Sub-categories. |
| source | array | no | Ticket sources: 1 Email, 5 Microsoft Teams, 6 Support Portal, 7 Phone/Other, 12 Web Form, 13 Web Widget, 15 API. |
| contact | array | no | Contact (requester) emails. |
| company_name | array | no | Company names. |
| exclude_merged | boolean | no | Leave out merged tickets (default: included). |
| updated_since | string | no | Only tickets with any activity after this time, yyyy-mm-dd hh:mm:ss. |
| order_by | string | no | Sort field (default created_time). |
| order_type | string | no | Sort direction (default desc). |
| include_description | boolean | no | Include each ticket's description (default false). |
| include_custom_fields | boolean | no | Include custom fields (default false). |
| include_survey_details | boolean | no | Include the latest survey rating (default false). |
| ticket_count | no | Results per call: 30 (default), 50 or 100. | |
| offset | integer | no | Offset into the result list (default 0). Desk365 returns the next page of results from this offset. |
Full-text search over tickets, most relevant first. Searches subject and ticket number by default; widen it with search_in (description, replies and notes, attachment names, custom fields, contacts and companies, archived tickets). Double quotes around a phrase match it exactly; *text* matches inside words. GET /v3/tickets/search.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| query | string | yes | The text to look for, e.g. "printer not working". |
| search_in | array | no | Where to look (default: all supported fields). |
| order_by | string | no | Sort (default relevance). |
| exclude_merged | boolean | no | Leave out merged tickets (default: included). |
| include_description | boolean | no | Include each ticket's description (default false). |
| ticket_count | no | Results per call: 30 (default), 50 or 100. | |
| offset | integer | no | Offset into the result list (default 0). Desk365 returns the next page of results from this offset. |
Everything on one ticket by its number: subject, description, status, priority, source, assignee, group, category, contact, company, SLA, due date, response/resolution durations (minutes), custom fields, watchers. GET /v3/tickets/details.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| ticket_number | integer | yes | Desk365 ticket number. |
The conversation on a ticket: customer replies, agent replies, private and public notes and forwarded messages, each with sender, recipients, HTML and plain-text body, attachment details and time. The original description is not included (it is on desk365_get_ticket). GET /v3/tickets/conversations.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| ticket_number | integer | yes | Desk365 ticket number. |
| newest_first | boolean | no | Newest message on top (default: earliest first). |
| include_contact_replies | boolean | no | Include customer replies (default true). |
| include_agent_replies | boolean | no | Include agent replies (default true). |
| include_private_notes | boolean | no | Include private notes (default true). |
| include_public_notes | boolean | no | Include public notes (default true). |
| include_forward_messages | boolean | no | Include forwarded messages (default true). |
List contacts (customers/requesters), 30 per call, sorted by name by default, optionally only those of one company. GET /v3/contacts.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| company | string | no | Only the contacts of this company (company name). |
| order_by | string | no | Sort field (default name). |
| order_type | string | no | Sort direction (default asc). |
| include_custom_fields | boolean | no | Include custom contact fields (default false). |
| offset | integer | no | Offset into the result list (default 0). Desk365 returns the next page of results from this offset. |
One contact by primary email (or, if the primary is not known, a secondary email): name, title, phones, company, departments, custom fields. GET /v3/contacts/details.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| primary_email | string | no | The contact's primary email. |
| secondary_email | string | no | The contact's secondary email (used only when no primary email is given). |
List companies (customer organisations), 30 per call, sorted by name. GET /v3/companies.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| include_custom_fields | boolean | no | Include custom company fields (default false). |
| offset | integer | no | Offset into the result list (default 0). Desk365 returns the next page of results from this offset. |
One company by exact name: description, phone, address, SLA, domains, departments, custom fields. GET /v3/companies/details.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| name | string | yes | Exact company name. |
List logged time entries (ticket, agent, minutes, billable, note), filtered by ticket, agent, company, billable flag, running timers or date ranges. GET /v3/time_entries.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| ticket_number | integer | no | Desk365 ticket number. |
| agent_email | string | no | Only this agent's entries. |
| company_name | string | no | Only entries of this company. |
| billable | boolean | no | true = billable only, false = non-billable only. |
| timer_running | boolean | no | true = only timers still running. |
| started_after | string | no | yyyy-mm-dd hh:mm:ss (or just yyyy-mm-dd), in the helpdesk's timezone. |
| started_before | string | no | yyyy-mm-dd hh:mm:ss (or just yyyy-mm-dd), in the helpdesk's timezone. |
| created_after | string | no | yyyy-mm-dd hh:mm:ss (or just yyyy-mm-dd), in the helpdesk's timezone. |
| updated_after | string | no | yyyy-mm-dd hh:mm:ss (or just yyyy-mm-dd), in the helpdesk's timezone. |
| time_entries_count | no | Results per call: 30 (default), 50 or 100. | |
| offset | integer | no | Offset into the result list (default 0). Desk365 returns the next page of results from this offset. |
One time entry by id. GET /v3/time_entries/details.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| id | integer | yes | Time entry id (from desk365_list_time_entries). |
Customer satisfaction survey ratings (type 1 CSAT, 2 five-star, 3 NPS), oldest reply first, 30 per call. GET /v3/surveys/ratings.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| offset | integer | no | Offset into the result list (default 0). Desk365 returns the next page of results from this offset. |
The titles of all live knowledge base articles. Open one with desk365_get_kb_article. GET /v3/kb/article/.
No parameter schema on file.
A live knowledge base article by its exact title: HTML and plain-text content, category, folder, author, views, likes and status (0 unpublished, 1 published). GET /v3/kb/article/details.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| article_name | string | yes | Exact article title (from desk365_list_kb_articles). |
Free
$0 forever
- Every tool — any call limit is its publisher’s, not ours
- No card, and mcprush charges nothing for it
- Runs at its publisher’s own address — this marketplace is not in the path
- Nothing to cap, because mcprush bills nothing
What counts against your monthly calls
| Tool | Unit | Calls used | Out of the allowance |
|---|
Nothing here is billable: mcprush charges nothing to install Desk365 MCP by usefulapi or to call it, at any volume.
Call allowance · this installenforced at the gateway
Monthly allowance, in calls
—
—
Alert at 80% · then the tool returns a normal MCP error
Used this month: —
—Grade not published
No rule-by-rule report on file for this release
Two independent axes, because powerful and malicious are different questions. The grade is threat only. The capability level is blast radius, and it is never a penalty on the grade — it is priced as one subtract-only term in the score, where you can see it.
This server is graded from the tools it lists rather than from source code — each tool’s name, description, input schema and annotations, exactly as the server lists them. We have its list, and the grade appears here once the scanner has read it. Nothing on this tab is ever borrowed from another listing.
Release history
This is an address its publisher runs: which release it serves is theirs to choose, so there is nothing here to pin. The history below is for reading; the current release on file is 1.11.0.
1.11.0
undated
latestNo release note was published with this version.
—
no reviews yet
Who can review
One review per account, from a signed-in account that does not publish this listing. Nothing else is asked — you can say what you think before you install it. Publishers can reply once per review, and a review can be edited or deleted by whoever wrote it.
Sign in to write one
Any signed-in account that does not publish Desk365 MCP by usefulapi can review it, once — before installing it or after. A review from an account that has installed it is marked as one.
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Nobody has reviewed this listing. The rating on the card is the mean of the reviews written here and nothing else, so there is no rating until somebody writes the first — which takes a signed-in account that does not publish it, and nothing else.