MCP server for interacting with your LINE Official Account
eDesk MCP by usefulapi is installed from its publisher's own source and answers where it runs, so this marketplace is not in the path of a single call. There is no address here to send one to, and a panel that pretended otherwise would be showing you an answer we made up. Install it and call it from your own client — the Installation tab has the entry for each one.
What it does
Work with eDesk support tickets, replies, internal notes, contacts and sales orders.
Quickstart
# 1 — add it to Claude Code
claude mcp add --scope user --transport http edesk-mcp-by-usefulapi https://edesk.usefulapi.io/mcp
# 2 — ask your agent for something these tools do
# edesk_whoami, edesk_list_users, edesk_list_channels and 15 more
eDesk MCP by usefulapi costs nothing on mcprush: there is no plan to choose here, no cap to set and nothing mcprush can bill you for.
Collected from a public index. Nobody has claimed this account, so nothing here was written by its author — claim it if it is yours.
Where are you running it?
Every route below installs the same thing and ends at the same approval screen. Nothing here runs on your machine and nothing runs on ours: this server answers at its publisher’s own address, and what you install is the connection straight to it.
This is a public server: it answers at its publisher’s own address and this marketplace is not in the path. Claude Code registers it in one command; --scope user makes it available in every project. The transport below is http, as the publisher's own manifest declares it.
claude mcp add --scope user --transport http edesk-mcp-by-usefulapi https://edesk.usefulapi.io/mcpReconnect, or start a new session, and the tools appear in the model’s tool list.
One config entry pointing straight at the publisher’s own address — this marketplace is not in the path, and nothing from this listing executes on your machine.
18 tools, with what each one reads, writes and reaches shown before you agree — the same list on every route above. Read the tool surface.
Tool surface
What the model actually sees. Descriptions are diffed on every release — see version history.
The eDesk user the API token belongs to: id, name, email, username, role and active flag. GET /whoami.
No parameter schema on file.
List the eDesk users (support agents) with id, name, email, username, role and active flag. Use the ids as ticket owners. GET /users.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| page | integer | no | Page number, from 1 (default 1). Pass the previous reply's next_page. |
| items_per_page | integer | no | Results per page, 1-100 (default 25). |
List the sales channels connected to eDesk (Amazon, eBay, Shopify, email, ...) with id, type, name, country and currency. Use the ids to filter tickets and orders. GET /channels.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| page | integer | no | Page number, from 1 (default 1). Pass the previous reply's next_page. |
| items_per_page | integer | no | Results per page, 1-100 (default 25). |
List the tag groups that organize ticket tags. GET /tag-groups.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| page | integer | no | Page number, from 1 (default 1). Pass the previous reply's next_page. |
| items_per_page | integer | no | Results per page, 1-100 (default 25). |
List ticket tags with id, name, color, active flag and tag group id. Use the ids in edesk_update_ticket (tag_ids). GET /tags.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| page | integer | no | Page number, from 1 (default 1). Pass the previous reply's next_page. |
| items_per_page | integer | no | Results per page, 1-100 (default 25). |
List saved reply templates (id, name, subject, body text, channels, usage). GET /templates.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| page | integer | no | Page number, from 1 (default 1). Pass the previous reply's next_page. |
| items_per_page | integer | no | Results per page, 1-100 (default 25). |
One reply template by id. GET /templates/{id}.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| template_id | integer | yes | eDesk template id. |
List support tickets from all channels with subject, type, status, channel, owner, contact, linked sales order id, tag ids, message ids, reply count and AI classification. Filter by status, type, channel, contact, owner, sales order, seller (marketplace) order id and last-updated date. GET /tickets.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| status | string | no | Only tickets with this status. |
| type | string | no | Only tickets of this type. |
| channel_id | integer | no | Only tickets on this channel (see edesk_list_channels). |
| contact_id | integer | no | Only tickets of this contact (customer). |
| owner_user_id | integer | no | Only tickets assigned to this user. |
| sales_order_id | integer | no | Only tickets linked to this eDesk sales order id. |
| seller_order_id | string | no | Only tickets for this marketplace order id (the id the marketplace shows). |
| updated_after | string | no | Only tickets last updated on or after this date, yyyy-mm-dd. |
| updated_before | string | no | Only tickets last updated on or before this date, yyyy-mm-dd. |
| order_by | string | no | Sort field. |
| order_direction | string | no | Sort direction. |
| page | integer | no | Page number, from 1 (default 1). Pass the previous reply's next_page. |
| items_per_page | integer | no | Results per page, 1-100 (default 25). |
One ticket by id with its status, owner, tags, custom fields, linked sales order and the ids of its messages (read each with edesk_get_message). GET /tickets/{id}.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| ticket_id | integer | yes | eDesk ticket id. |
One ticket message or internal note by id (from a ticket's message ids): body, direction, type (Message or Note), author and attachments. GET /messages/{id}.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| message_id | integer | yes | eDesk message id. |
Search the contacts (customers) of the helpdesk by free text, email, name, phone number or consumer id. Returns id, channel, full name, email and phone. GET /contacts.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| query | string | no | Free-text search. |
| string | no | Filter by email. | |
| name | string | no | Filter by full name. |
| phone_number | string | no | Filter by phone number. |
| consumer_id | integer | no | Filter by consumer id. |
| page | integer | no | Page number, from 1 (default 1). Pass the previous reply's next_page. |
| items_per_page | integer | no | Results per page, 1-100 (default 25). |
List the marketplace/store orders that eDesk holds, with status, items, amounts, addresses, tracking codes and the linked ticket id. Filter by status, channel, contact, marketplace order id, id range and created/updated dates. GET /sales-orders.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| status | string | no | Only orders with this status. |
| channel_id | integer | no | Only orders from this channel. |
| contact_id | integer | no | Only orders of this contact. |
| seller_order_id | string | no | Only the order with this marketplace order id. |
| id_from | integer | no | Only orders with an eDesk id greater than or equal to this. |
| id_to | integer | no | Only orders with an eDesk id less than or equal to this. |
| created_after | string | no | Only orders created on or after this date, yyyy-mm-dd. |
| created_before | string | no | Only orders created on or before this date, yyyy-mm-dd. |
| updated_after | string | no | Only orders last updated on or after this date, yyyy-mm-dd. |
| updated_before | string | no | Only orders last updated on or before this date, yyyy-mm-dd. |
| order_by | string | no | Sort field. |
| order_direction | string | no | Sort direction. |
| page | integer | no | Page number, from 1 (default 1). Pass the previous reply's next_page. |
| items_per_page | integer | no | Results per page, 1-100 (default 25). |
One sales order by id with items, amounts, ship-to and bill-to addresses, tracking codes, delivery dates, the linked ticket id and order note ids. GET /sales-orders/{id}.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| sales_order_id | integer | yes | eDesk sales order id (the sales_order_id on a ticket). |
List the internal notes attached to sales orders (id, sales order id, author, text, attachments). GET /order-notes.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| page | integer | no | Page number, from 1 (default 1). Pass the previous reply's next_page. |
| items_per_page | integer | no | Results per page, 1-100 (default 25). |
WRITE: change a ticket's status, owner (assignee), tags or subject. Only the fields you pass are sent. tag_ids is sent as given: read the ticket first (tags_ids) and include the tags to keep. Nothing is sent to the customer. PUT /tickets/{id}.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| ticket_id | integer | yes | eDesk ticket id. |
| status | string | no | New status, e.g. Open, Pending or Closed. |
| owner_user_id | integer | no | User id to assign the ticket to (see edesk_list_users). |
| tag_ids | array | no | Tag ids for the ticket (see edesk_list_tags). |
| subject | string | no | New subject. |
WRITE: add an internal note to a ticket. The note is for the team only and is never sent to the customer. POST /messages with type Note.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| ticket_id | integer | yes | eDesk ticket id. |
| text | string | yes | The note text. |
WRITE, CUSTOMER-VISIBLE: send a reply on a ticket. eDesk queues it for delivery to the marketplace or email channel, so it cannot be recalled once queued. The audience is the channel's default: on a Mirakl channel it is the channel's "Default messages recipients" setting (customer, operator or both), and this API cannot choose recipients (use the eDesk reply box when they matter). Only call this w
| Parameter | Type | Required | Notes |
|---|---|---|---|
| ticket_id | integer | yes | eDesk ticket id. |
| text | string | yes | The reply text the customer will receive. |
| subject | string | no | Subject, for channels that use one (such as email). |
WRITE: add an internal note to a sales order (never sent to the customer). POST /order-notes.
| Parameter | Type | Required | Notes |
|---|---|---|---|
| sales_order_id | integer | yes | eDesk sales order id. |
| text | string | yes | The note text. |
- Every tool — any call limit is its publisher’s, not ours
- No card, and mcprush charges nothing for it
- Runs at its publisher’s own address — this marketplace is not in the path
- Nothing to cap, because mcprush bills nothing
What counts against your monthly calls
| Tool | Unit | Calls used | Out of the allowance |
|---|
Nothing here is billable: mcprush charges nothing to install eDesk MCP by usefulapi or to call it, at any volume.
Two independent axes, because powerful and malicious are different questions. The grade is threat only. The capability level is blast radius, and it is never a penalty on the grade — it is priced as one subtract-only term in the score, where you can see it.
This listing is an address its publisher runs, and you connect to it directly — this marketplace is not in the path. The scanner reads packages and public source, and an address is neither: the repository linked on this page is where this record was collected from, not a copy of what the address serves, so it is not graded in its place. So there is no grade — not a withheld one, an unmeasured one.
Release history
This is an address its publisher runs: which release it serves is theirs to choose, so there is nothing here to pin. The history below is for reading; the current release on file is 1.0.0.
No release note was published with this version.
One review per account, from a signed-in account that does not publish this listing. Nothing else is asked — you can say what you think before you install it. Publishers can reply once per review, and a review can be edited or deleted by whoever wrote it.
Any signed-in account that does not publish eDesk MCP by usefulapi can review it, once — before installing it or after. A review from an account that has installed it is marked as one.
Nobody has reviewed this listing. The rating on the card is the mean of the reviews written here and nothing else, so there is no rating until somebody writes the first — which takes a signed-in account that does not publish it, and nothing else.