tonone-ai

End-to-end ship workflow — merge base, run tests, review diff, bump version, commit, push, create PR.

Design SLA framework -- response time targets, resolution time targets, tier definitions, and breach escalation process.

Social media strategy and post drafting — HN posts, Twitter/X threads, LinkedIn posts, Reddit comments, and developer community content.

Backend engineer — APIs, system design, performance, distributed systems, and service scaffolding.

Strategic narrative — write a standalone strategy memo that frames product direction, bets, and rationale for a planning horizon.

Strategic context reconnaissance — read existing roadmaps, OKRs, competitive docs, and briefs to establish context before planning.

Design support metrics dashboard -- CSAT, FRT, TTR, ticket deflection rate, volume trends, and agent efficiency.

Support operations reconnaissance -- audit current ticket volume, SLA compliance, knowledge base coverage, escalation paths, and CSAT to…

Write support playbook -- response templates, issue-type runbooks, tone guide, and common resolution paths.

Use when asked to improve activation, map the growth funnel, identify growth levers, design a referral program, build a retention…

Growth engineer — acquisition channels, activation funnels, retention playbooks, and PLG strategy.

Use when asked to design growth-optimized landing pages, activation funnel layouts, or experiment-friendly page structures.